Frequently Asked Questions
Answers below are placeholders until Fast DTF Supplies policies and product details are confirmed. Nothing here should be treated as a live shipping, return, or product specification.
Orders and shipping
Where do you ship from, and how long does delivery take?
[RUSSELL TO PROVIDE: shipping origin, carriers, timeframes, and any cutoff times. Do not publish shipping terms until these are confirmed.]
Is there a minimum order?
[RUSSELL TO PROVIDE: minimum order rules, or state that there is no minimum.]
How are shipping costs calculated?
[RUSSELL TO PROVIDE: shipping rates or that rates are calculated at checkout.]
Returns and refunds
What is your return policy?
[RUSSELL TO PROVIDE: return window, conditions, and how to start a return. Official policy text should also be entered in Shopify Settings > Policies when you are ready.]
Products
Which printers are your supplies compatible with?
[RUSSELL TO PROVIDE: compatibility details, or point shoppers to each product page once specs are added.]
Do you sell printed gang sheets or only supplies?
[RUSSELL TO PROVIDE: whether you will offer printed transfers or a gang-sheet builder, or supplies only.]
Contact
How can I reach you?
[RUSSELL TO PROVIDE: public email, phone, hours, and location if you want them published.] Use the contact form in the meantime.